Frequently Asked Questions
Everything you need to know about your Finnieston Clothing order.
What is your standard shipping timeframe?
We aim to process all orders within 24 hours. Standard UK delivery typically takes 2-3 business days, while international shipping can take 7-10 business days depending on the destination.
Can I return an item if it doesn't fit?
Yes, we offer a 28-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contact our team for styling advice.
Where is Finnieston Clothing manufactured?
We are committed to ethical production. The majority of our collection is designed in Glasgow and manufactured in heritage factories across the UK and Europe to ensure the highest quality craftsmanship.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my garments?
To ensure the longevity of your clothing, we recommend following the specific care instructions on the internal wash label. Generally, we advise washing at 30 degrees and avoiding tumble dryers.